Privacy Policy

Last Updated: May 2026

Star Media, LLC, doing business as Big Star Media ("we," "us," or "our"), respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website or engage our services. Our principal office is located at 10615 Newkirk St — Ste 100, Dallas, TX 75220.

1. Information We Collect

Information you provide

Contact form submissions: full name, business name, email address, phone number, website, monthly ad budget, services of interest, and message content.
Business communications: information you share by email, phone, or during consultations.

Information collected automatically

Usage data: pages visited, time on site, referring pages, and general interaction data — collected only where you have consented to analytics cookies.
Device data: browser type, operating system, and approximate location derived from IP address.

2. How We Use Information

To respond to inquiries and provide requested services;
To schedule consultations, prepare proposals, and manage client relationships;
To improve our website and services;
To send communications you have consented to receive;
To comply with legal obligations and enforce our terms.

We do not sell your personal information.

3. Legal Bases and Consent

We process contact form data based on your consent, which you provide via required checkboxes at submission. You may withdraw consent at any time by contacting us at info@bigstarmedia.net. Withdrawal does not affect processing that occurred before withdrawal.

4. Cookies

We use strictly necessary cookies to operate the site (including storing your consent choices). Analytics and marketing cookies are used only with your consent, which you may set or change at any time via the "Cookie Settings" link in our footer. See our Cookie Policy for details.

5. Sharing of Information

We may share information with:

Service providers who assist with hosting, email delivery, CRM, and analytics, bound by confidentiality obligations;
Advertising platforms (such as Google, Meta, Microsoft, or LinkedIn) solely as needed to provide services you have engaged us for;
Legal authorities when required by law, subpoena, or to protect our rights;
Successors in the event of a merger, acquisition, or sale of assets.

6. Data Retention

We retain contact submissions and client records for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, and resolve disputes. You may request deletion at any time (see Section 8).

7. Security

We use commercially reasonable administrative, technical, and physical safeguards to protect personal information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Your Rights

Depending on your jurisdiction (including rights available to Texas residents under the Texas Data Privacy and Security Act), you may have the right to:

Access the personal information we hold about you;
Correct inaccurate information;
Request deletion of your information;
Opt out of certain processing, including targeted advertising;
Receive a portable copy of your data.

To exercise any of these rights, email info@bigstarmedia.net. We will respond within the timeframe required by applicable law.

9. Children's Privacy

Our website and services are directed to businesses and are not intended for individuals under 18. We do not knowingly collect information from minors.

10. Third-Party Links

Our site may link to third-party websites, including advertising platforms. We are not responsible for the privacy practices of those sites and encourage you to review their policies.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last Updated" date above reflects the most recent revision. Material changes will be posted on this page.

12. Contact Us

Star Media, LLC d/b/a Big Star Media
10615 Newkirk St — Ste 100, Dallas, TX 75220
info@bigstarmedia.net